“Don’t make a better x, make a better user of x”
Skype has one of the most beautiful, friendly aesthetics of any brand I can think of. I peruse their brand book once every few months as a source of inspiration. If you’re into design / branding / marketing at all, I highly *highly* recommend checking this out.
Download the Skype Brand Book: http://bit.ly/skypeBrandBook
Photo above from the page, “How are clouds made?” Awesome.
Brilliant Customer Service - Value of Real Name and Face
I just saw this on a Tumblr help page: the real, full name of the community ambassador / customer service leader, his photo, and email address. Real names and faces always make for a smoother support flow because you understand there is actual a person trying to help you. Love it!
Transparent iFrame
Wow, I didn’t know you could do transparent iframes! Learned something new today.
<iframe scrolling=”no” frameborder=”0” style=”border: 0px none ; overflow: hidden; position: absolute; z-index: 1337; top: 0px; right: 0px; background-color: transparent;” allowtransparency=”true” border=”0” …
Looks like you just set the style “background-color:transparent;” and add allowtransparency=true. Sweet.
