Brilliant Customer Service - Value of Real Name...
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newyorkcubic reblogged this from kortina and added:
I wish more companies did this. Or let’s say...wish AT&T did this. Well that might be too...
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kortina posted this
Brilliant Customer Service - Value of Real Name and Face
I just saw this on a Tumblr help page: the real, full name of the community ambassador / customer service leader, his photo, and email address. Real names and faces always make for a smoother support flow because you understand there is actual a person trying to help you. Love it!
